Professional Websites That Reflect Your Business
At DESC Designs, we create custom websites that do more than look great—they help businesses grow. Every website is strategically designed to showcase your brand, connect with your ideal audience, and create a professional online presence that builds trust and delivers results.
Whether you're launching a new business, refreshing an existing website, or investing in a fully customised digital solution, we'll transform your ideas into a modern, engaging, and high-performing website that's built to support your business today and into the future.
PACKAGES TO SUIT EVERYONE
- 🚀 Digital Kickstart – Launch Your Business Online
- 📈 Business Builder – Built to Grow With Your Business
- ⭐ Professional Presence – Designed for Long-Term Digital Success
- 🏢 Enterprise Solutions – Future-Proof Your Digital Presence
- 🏉 Club Connect – Keeping Your Club Connected
- 🏆 Grand Final – The Complete Digital Hub for Your Club
- 🔄 Website Rebuild & Modernisation – Transform Your Existing Website into a Modern Digital Asset
Stay visible - stay relevant - stay ahead
About DESC Designs
Hi, I'm Susan (Sue) Onslow
I'm a Melbourne-based website designer and IT specialist with over 20 years of experience helping businesses build a strong, authentic online presence. Since 2003, I've been creating custom websites, providing reliable IT support, and helping businesses navigate the ever-changing digital world with practical, personalised solutions.
At DESC Designs, I believe every business has a unique story to tell—and your website should tell it well. That's why I don't create cookie-cutter websites. I take the time to understand your business, your goals, your audience, and what makes you different, creating a website that not only looks professional but also connects with your ideal customers and supports your long-term business growth.
Combining creative design with SEO, LLMO (Large Language Model Optimisation), and technical expertise, I build websites that are visually engaging, easy to navigate, fully responsive, and designed to perform across both traditional search engines and today's AI-powered search.
What matters most to me isn't just building websites—it's building relationships. Many of my clients have trusted me with their websites and IT support for years because they know they'll always receive honest advice, reliable support, and personal service from someone who genuinely cares about their success.
When I'm not designing websites or solving technical problems, I'm a wife, Mum, proud Nanny to Ivy, Sofia and Miles and cat mum to Max. I believe business should be built on trust, genuine relationships, and conversations that make sense—without the confusing technical jargon.
If you're looking for a Melbourne web designer who speaks your language, takes the time to understand your business, and will support you long after your website goes live, I'd love to help.
Let's create a website that's as unique as your business. 💻✨
OUR LATEST NEWS
SEO Isnt Instant – Stop Changing Your SEO Every Five Minutes
SEO Isn’t Instant: Why You Need to Give Google Time to Do Its Job Stop Changing Your SEO Every Five Minutes One of the hardest parts of SEO isn’t actually the SEO. It’s waiting. You make the changes. You improve the content. You fix the technical issues. You make sure...
New Websites Coming
Brush & Bloom – NEW
Nepean Brokers – REBUILD
Tight Spot Tanks – REBUILD
Change My Windows – NEW
Infinite Logistic Solutions – REBUILD
Liebe Wellness Moonee Ponds – REBUILD
⚠️Important Scam Alert⚠️
Please be aware of fraudulent emails impersonating DESC Designs
DESC Designs has recently become aware of a number of fraudulent emails being sent to clients by someone pretending to be Susan Onslow from DESC Designs.
This is an ongoing issue, and we want to make sure our clients know how to recognise genuine communication from us.
How to recognise a genuine DESC Designs email
DESC Designs does not use Gmail addresses to contact clients.
All genuine client correspondence from Susan will come from an official @descdesigns.com.au email address ONLY.
If your Website Maintenance / Care Plan is due for renewal, your genuine renewal email will also clearly state your individual contract information, including:
YOUR CONTRACT END DATE IS [DATE] AND YOU ARE NOW UP FOR RENEWAL.
This is information specific to your agreement with DESC Designs and is something you can use to help verify that the email is genuine.
If you receive a suspicious email
If you receive an email claiming to be from Susan On Slow or DESC Designs that:
- comes from a Gmail or other unfamiliar email address
- asks you to click an unexpected link
- requests payment or changes to payment details
- asks for passwords or other sensitive information
- refers to website updates or work that you don't recognise
- or simply doesn't seem right
Please do not reply, click any links, open attachments or make any payments.
Instead, contact Susan directly using the contact details on this website.
Your security is important to us
There is currently no indication that DESC Designs' website or client information has been compromised. These fraudulent emails appear to be coming from external email accounts that are impersonating Susan.
We are actively reporting these accounts and taking steps to help protect our clients from further attempts.
If you are ever unsure whether an email is genuinely from DESC Designs, please check with us first. We would much rather you ask than risk responding to a scammer.
Thank you for your understanding and for helping us keep our clients and business community safe.
Susan Onslow
DESC Designs
Our Expertise
Services We Offer
Website Design
We work with a diverse range of clients across Australia, including small businesses, sole traders, community organisations, sporting clubs, and growing brands. Every website is custom designed to suit your unique business goals, branding, and target audience — ensuring you receive a professional online presence tailored specifically to your needs.
At DESC Designs, we believe no two businesses are the same, which is why we create personalised website solutions that are functional, engaging, SEO-friendly, and built to support long-term growth.
Website Health & Security Maintenance
Keep your website secure, updated, and running smoothly with ongoing website maintenance from DESC Designs.
Our website care plans include:
- Regular plugin and theme updates
- Website security monitoring and health checks
- Site and database backups
- Ongoing maintenance to improve website stability and performance
Please note: This maintenance package does not include content edits or changes to the current website.
Website Update & Support Packages
Keep your website fresh, updated, and working for your business with flexible monthly website support packages from DESC Designs.
Choose from 2-hour or 4-hour monthly website update packages, designed to help you maintain an active, professional, and up-to-date online presence.
Our website support packages can include:
- Adding new website content
- Updating text, images, and page information
- Website changes and ongoing improvements
- Assistance keeping your site current and relevant
- Technical support and general website assistance
All website update packages include Annual Website Maintenance, including plugin updates, security monitoring, and website backups for ongoing performance and protection.
Additional Digital Services
At DESC Designs, we offer a range of additional digital services to help your business build a stronger and more professional online presence.
Our additional services include:
- Google Account & Google Business Profile setup
- SEO (Search Engine Optimisation) & LLMO (Large Language Model Optimisation – AI) integration to improve search visibility and AI search discoverability
- eCommerce website integration and online store setup
- Social media account setup and branding assistance
- Website optimisation and digital growth support
Whether you’re launching a new business or improving your current online presence, we provide practical, personalised solutions designed to help your business grow online with confidence.
Rating
Efficient, knowledgeable and very easy to deal with. My website design is better than perfect . A fantastic business to deal with. Thank you Susan @desc.designs
Sue has truly been heaven-sent for my business. She was patient, honest, and explained everything in simple, easy-to-understand language. She is incredibly knowledgeable and up to date with the latest website technology. I highly recommend her services.
100% recommend Desc Designs for your website development/maintenance. Sue was great to work with, explained everything well and was easy to work with.
We honestly couldn’t be happier with the website Sue created for Professional Caulking Group. From the very beginning, she was incredibly patient, easy to deal with, and genuinely cared about getting everything right for our business rather than just building a “standard” website.What stood out most was how much effort she put into understanding our industry, the services we offer, and even how customers search for caulking online. The site feels clean, professional, fast, and actually reflects who we are as a business. Sue has also been amazing with ongoing support — every small issue, layout tweak, broken link, or SEO adjustment has been handled quickly and properly without us having to chase things up.She’s also been proactive with ideas around SEO, blogs, location pages, and improving visibility online, which has been a huge help for us. You can tell she genuinely wants the business to grow, not just finish the project and move on.We’ve worked with a few people over the years for websites and marketing, and this has easily been the smoothest experience we’ve had.Highly recommend Sue to anyone wanting a professional website with real support behind it.Cheers, Professional Caulking Group
Susan at DESC Designs has been an absolute pleasure to work with. From start to finish, the process was seamless, professional and incredibly well communicated. The website looks fantastic and truly reflects our business, and Susan’s attention to detail and knowledge around SEO has been outstanding.She’s approachable, easy to deal with and genuinely cares about delivering a high-quality result. I wouldn’t hesitate to recommend Susan and DESC Designs to anyone looking for a professional, well-executed website and ongoing support.
A huge thank you to Sue for walking this journey with me. We started the website back in February, then life pressed pause. She’s been patient, kind and steady all the way through. Her graphic flair and eye for detail have made the site look amazing. I’m so grateful 💗
Common Questions About Our Services
We understand you may have questions about our design process and services. Here are some of the most frequently asked questions that we receive prior to the design process.
What is the typical timeline for a website project?
Most custom website design projects are completed within 2 to 6 weeks, depending on the size, complexity, and specific requirements of the website.
Project timelines can vary based on factors such as:
- Number of pages required
- Custom features and functionality
- eCommerce integration
- Content and image availability
- Client feedback and approval timeframes
We work closely with you throughout the entire process to ensure your website is professionally designed, user-friendly, SEO-focused, and launched as smoothly and efficiently as possible.
Do you offer support after the website is launched?
Yes — we offers ongoing website support and maintenance packages to help keep your website secure, updated, and running smoothly after launch.
Our ongoing support services can include:
- Website maintenance and updates
- Plugin and theme updates
- Security monitoring and backups
- Technical support and troubleshooting
- Website content updates
- SEO and performance assistance
We believe building your website is just the beginning. Our goal is to provide reliable, long-term support so your business can continue to grow confidently online.
Can I update the website myself after it's completed?
Absolutely! We build websites using user-friendly content management systems, making it easy for you to update your website content whenever needed.
You’ll be able to:
- Edit text and images
- Add blog posts or news updates
- Update products and services
- Make basic content changes
- Keep your website current and relevant
We design websites to be simple and manageable for business owners, even if you have little to no technical experience.
If you’d prefer ongoing assistance, we also offer website support and maintenance packages, so you can focus on running your business while we handle the updates for you.
Let’s Create a Website That Reflects Your Brand
At DESC Designs, we’re passionate about creating custom websites that not only look professional and engaging, but also support your business goals and help your brand stand out online.
Whether you’re starting a new business, refreshing an existing website, or looking to improve your online presence, we’ll work closely with you to create a website that reflects your brand, connects with your audience, and grows with your business.
We’d love to chat about your ideas and help bring your vision to life online. Let’s create something amazing together. 💻✨