Your Guide to a Seamless Website Design Experience
Frequently Asked Questions
Explore our comprehensive FAQ section to learn more about how DESC Designs can bring your vision to life with a customised website.
What is included in each website design package?
All website design packages from DESC Designs include a professionally designed, mobile-friendly website tailored to your business goals and branding.
Depending on the package selected, inclusions may feature:
- Custom website design
- Responsive mobile-friendly layouts
- Contact forms
- Social media integration
- Basic SEO and LLMO optimisation
- Google integration
- Blog or news functionality
- eCommerce options
- Website support and maintenance options
Our websites are designed to help businesses improve their online visibility, connect with customers, and create a strong digital presence.
What type of business do you work with?
We work with a wide range of businesses and organisations across Australia, including:
- Small businesses
- Sole traders
- Community organisations
- Sporting clubs
- Trades and service businesses
- Health and wellness providers
- Retail and eCommerce businesses
DESC Designs also specialises in websites for local sporting clubs, including football clubs, cricket clubs, tennis clubs, and incorporated sporting organisations.
How Does The Design Process Work ?
Our website design process is designed to be simple, collaborative, and stress-free.
- Discovery & Inspiration - We learn more about your business, goals, branding, and preferred website style.
- Website Design Layout - We create an initial website layout and design direction for your review and feedback.
- Refinements & Updates - Your feedback helps us refine the website design to ensure it reflects your business professionally.
- Website Development - Once approved, we begin building your website and integrating the required functionality.
- Testing & Review - We thoroughly test the website across desktop and mobile devices before launch.
- Website Launch - Once final approval and payment are received, your new website is launched live.
Do you offer e-commerce (shopping) solutions?
Yes. We offer eCommerce website design and online store integration for businesses wanting to sell products or services online.
Our eCommerce solutions can include:
- Online shopping functionality
- Secure payment gateways
- Product management
- Shipping setup
- Mobile-friendly shopping experiences
- SEO optimisation for online stores
We can customise your eCommerce website to suit your business goals and future growth plans.
How long does it take to complete a website?
Most websites are completed within 3–8 weeks, depending on the size, functionality, and complexity of the project.
Website timelines can vary based on:
- Number of pages
- Custom features required
- eCommerce functionality
- Content and image availability
- Client feedback turnaround times
Urgent website projects may also be available for an additional priority service fee.
Will my website be mobile-friendly?
Absolutely. Every website created by DESC Designs is fully responsive and optimised for mobile devices, tablets, and desktop computers.
A mobile-friendly website helps improve:
- User experience
- Google rankings
- SEO/LLMO performance
- Customer engagement
- Website accessibility
Can I upgrade my package later?
Yes. Your website can grow alongside your business. Additional pages, functionality, SEO services, blog features, eCommerce integration, and other upgrades can be added at any stage.
Is there a limit to the number of pages I can have?
Our packages offer flexibility, allowing you to modify the number of pages to suit your individual requirements.
Can I Use My Existing Hosting, Domain Name, and Emails?
Yes. If you already have website hosting, a domain name, or business email accounts, we can work with your existing setup wherever possible.
We’ll help determine the best solution based on your current services and future website needs.
How Can I Pay For My Project?
At DESC Designs, we aim to make the website design process as simple, transparent, and stress-free as possible by offering flexible payment options to suit your project.
Starter Website Package (1-Page Website)
Full payment is required upfront before work on the project begins.
All Other Website Packages
Payments are divided into three simple stages:
- 50% deposit required before the project commences
- 30% payable upon website design approval
- Final 20% payment due before the website goes live
Upfront Payment Discount
Receive a 7% discount on all website packages (excluding the Starter 1-Page Website Package) when full payment is made upfront before the project begins.
Urgent Website Projects
Need your website completed quickly? Expedited website projects with a turnaround time of approximately 2–3 weeks are available, with a 25% priority service surcharge applying.
Important Information
Website pricing and package inclusions may change without prior notice.
Websites will not be launched or released publicly until full payment has been received.
Website Hosting Information
We proudly work with Brisbane-based hosting provider Conetix. DESC Designs includes one month of free hosting setup assistance to help get your website up and running smoothly.
Once your hosting portal has been established, you will receive your own login details to securely manage your account and payment information directly. DESC Designs does not access or manage your billing portal unless specifically requested by you.
Credit Card Payments
A 2% processing fee applies to credit card payments made to DESC Designs.
We believe in honest communication, flexible payment options, and making the website process as smooth and enjoyable as possible. If you have any questions about website pricing, hosting, or payment options, we’re always happy to help.
Can I Update My Website Myself?
Yes. We build websites using easy-to-manage content management systems, allowing you to update text, images, blogs, and basic content changes yourself.
We also offer:
- Optional website training
- Ongoing support packages
- Website maintenance plans
- Assistance with larger updates and technical changes
Do Websites Need Ongoing Maintenance?
Yes — regular website maintenance is extremely important for website security, performance, and reliability.
Keeping your website, plugins, and themes updated helps:
- Protect against security vulnerabilities
- Improve website speed and performance
- Maintain compatibility with modern browsers and devices
- Reduce the risk of website issues or downtime
DESC Designs offers website maintenance and support packages to help keep your website secure, updated, and running smoothly.
What Our Clients Say
Rating
100% recommend Desc Designs for your website development/maintenance. Sue was great to work with, explained everything well and was easy to work with.
We honestly couldn’t be happier with the website Sue created for Professional Caulking Group. From the very beginning, she was incredibly patient, easy to deal with, and genuinely cared about getting everything right for our business rather than just building a “standard” website.What stood out most was how much effort she put into understanding our industry, the services we offer, and even how customers search for caulking online. The site feels clean, professional, fast, and actually reflects who we are as a business. Sue has also been amazing with ongoing support — every small issue, layout tweak, broken link, or SEO adjustment has been handled quickly and properly without us having to chase things up.She’s also been proactive with ideas around SEO, blogs, location pages, and improving visibility online, which has been a huge help for us. You can tell she genuinely wants the business to grow, not just finish the project and move on.We’ve worked with a few people over the years for websites and marketing, and this has easily been the smoothest experience we’ve had.Highly recommend Sue to anyone wanting a professional website with real support behind it.Cheers, Professional Caulking Group
Susan at DESC Designs has been an absolute pleasure to work with. From start to finish, the process was seamless, professional and incredibly well communicated. The website looks fantastic and truly reflects our business, and Susan’s attention to detail and knowledge around SEO has been outstanding.She’s approachable, easy to deal with and genuinely cares about delivering a high-quality result. I wouldn’t hesitate to recommend Susan and DESC Designs to anyone looking for a professional, well-executed website and ongoing support.
A huge thank you to Sue for walking this journey with me. We started the website back in February, then life pressed pause. She’s been patient, kind and steady all the way through. Her graphic flair and eye for detail have made the site look amazing. I’m so grateful 💗
We recently engaged DESE to rebuild our website after it was hacked. Sue is the most responsive and knowledgeable web designer I have worked with in the 17 years of running our business. We can’t wait to work with Sue again on the long list of projects we had previously shelved due to the lack of confidence we held in our previous developers.DESC has been a breath of fresh air, we can’t recommend them enough!!
We are extremely pleased with the new Keilor Cricket Club website designed by Sue at DESC Designs. From the beginning, Sue understood our vision and worked closely with us to create a site that is modern, user-friendly, and true to the spirit of our club.Her attention to detail, clear communication, and ability to translate our needs into a clean, professional design made the entire process seamless. The website not only looks fantastic but is also easy to navigate for our members, players, and supporters.Sue’s professionalism and efficiency have been outstanding, and her ongoing support ensures the site continues to run smoothly. We would highly recommend DESC Designs to any club or organisation looking for a reliable and creative web designer.— Keilor Cricket Club