Computer Solutions

ESET ANTIVIRUS / SUPPORT / REMOTE ASSISTANCE

Purchases / Renewals of ESET are for Australia Residents ONLY

Specialising in Personal Computers & Small Business. Based in Melbourne, Victoria.

DESC Computers has been building, selling, and servicing PCs since 2004. We specialise in restoring slow or unresponsive computers to like-new condition — all while keeping your personal files intact. If your system is too old to restore effectively, we’ll guide you through the best options for upgrading to a new setup.

Known for our honesty, reliability, and affordability, DESC Computers works closely with you to deliver the right solution — whether it’s a simple repair or a fully customised PC tailored to your needs.

Service call-out fee: $95 per hour

** Our Books are Full – Not accepting new clients for computer repairs

Teamviewer

Remote Support

At DESC Computers, we offer convenient remote support designed to save you time and hassle. Our goal is to assist you with minimal disruption — often resolving issues quickly without the need for an on-site visit.

With your permission and an active internet connection, we can securely access your computer remotely, just as if we were sitting right in front of it. We’ll talk you through any problems, fix issues on the spot, or guide you step-by-step through anything you’ve been struggling with.

Need Help Fast? We’ve Got You.

Struggling to get your emails working? Tried everything you can think of and still no luck? Don’t stress — DESC Computers is here to help. Just give us a call, and we’ll send you a secure link or direct you to download our remote support tool. Once connected, we’ll log in to your computer while talking you through exactly what we’re doing — clearly, simply, and step-by-step. In most cases, we can solve the issue on the spot.

Want Priority Support?

Our Subscription Service gives you front-of-the-line access when you need it most:

Priority phone support
Priority response to emails, Facebook messages, and texts
Priority issue resolution
Remote login support at no extra charge

Not a subscriber?
No problem — remote support is still available at just $40 per half hour. While we’ve kept our fees low in the past, we now charge for our time because we know it’s valuable — yours and ours.