Your Guide to a Seamless Website Design Experience
Privacy Policy
At DESC Designs, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our website design, website maintenance, SEO, LLMO, social media, and digital support services.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
DESC Designs may collect personal and business information including:
- Name and business name
- Phone number and email address
- Website details and login information
- Billing and payment information
- Social media account details
- Content, images, and branding materials supplied for projects
- Information submitted through website contact forms
We may also collect non-personal information such as browser type, device information, website usage data, and analytics information to improve our website and services.
- How We Use Your Information
Your information may be used to:
- Provide website design and digital services
- Communicate regarding your project or enquiry
- Process invoices and payments
- Provide website support and maintenance
- Improve website functionality and user experience
- Deliver SEO, LLMO, and social media services
- Send important updates related to your project or account
DESC Designs will only collect information necessary to provide our services effectively.
- Website Hosting & Third-Party Services
DESC Designs may work with trusted third-party providers including website hosting companies, domain registrars, payment providers, analytics services, and plugin developers.
These third-party services may collect or process information according to their own privacy policies.
For hosting services, we may assist clients with setup through providers such as Conetix, however clients remain responsible for managing their own hosting accounts and billing details unless otherwise agreed.
- Payment Information
DESC Designs does not store full credit card details.
Payments processed through external payment gateways or banking providers are subject to the security and privacy practices of those providers.
A processing fee may apply to credit card transactions.
- Website Analytics & Cookies
Our website may use cookies, analytics tools, and tracking technologies to improve functionality, monitor website performance, and better understand visitor behaviour.
These tools may collect information such as:
- Pages visited
- Time spent on the website
- Device and browser type
- General geographic location
This information is used for website improvement, SEO analysis, and marketing insights.
Users can disable cookies through their browser settings if preferred.
- SEO, LLMO & Marketing Services
As part of our SEO and LLMO services, DESC Designs may optimise website content and metadata to improve visibility across search engines and AI-powered platforms.
We may also use analytics and marketing tools to monitor website performance and engagement trends.
- Data Security
DESC Designs takes reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
While we implement appropriate security practices, no online system or website can be guaranteed completely secure. Clients are encouraged to maintain strong passwords, secure login details, and regular backups where applicable.
- Confidentiality
Any sensitive business information, login credentials, or project materials shared with DESC Designs will be treated confidentially and used only for the purpose of providing agreed services.
We will never intentionally share your confidential information with third parties unless:
- Required to complete your project
- Required by law
- Authorised by you
- Access to Your Information
You may request access to the personal information we hold about you or request corrections to inaccurate information at any time.
To make a request, please contact DESC Designs directly using the contact details below.
- External Links
Our website may contain links to external websites or third-party services. DESC Designs is not responsible for the privacy practices, security, or content of external websites.
Users access external websites at their own discretion.
- Changes to This Privacy Policy
DESC Designs may update this Privacy Policy from time to time to reflect service updates, legal requirements, or business changes.
Updated versions will be published on our website with immediate effect.
- Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
DESC Designs
Melbourne, Victoria, Australia
Website Design | Website Maintenance | SEO | LLMO | Social Media Support